Questions about PEZ MyHEAD

What is PEZ MyHEAD?

For the first time ever, PEZ MyHEAD makes it possible for you to order a customised PEZ dispenser of yourself, a relative, your best friend, colleagues or business partners. The PEZ MyHEAD app uses state-of-the-art technology to make a 3D-printed model of your head using a single photo.

How much does a PEZ MyHEAD dispenser cost?

A PEZ MyHEAD dispenser costs 129 euros.

Who can I contact if I have questions about PEZ MyHEAD?

If you have any questions about PEZ MyHEAD, please contact myhead-support@pez.at.

Which countries can it be shipped to?

We currently ship to the EU and Switzerland.

How long does the delivery take?

Once you place an order, it will take about three weeks for the dispenser to be dispatched. The app is updated every day to show the exact dispatch date.

How much are the shipping costs?

The delivery costs will be displayed in the app at the end of the ordering process. If the product is shipped to a non-EU country, customs charges may also be payable.

Am I only allowed to order my own PEZ MyHEAD dispenser, or can I order one as a gift for someone else?

You can give a PEZ MyHEAD dispenser as a gift. However, you must make sure you own the rights to the photo and don’t do anyone any harm. The person shown in the image must know that you took the photo and have agreed to its picture being taken.

Can I order a PEZ MyHEAD dispenser of my pet?

Unfortunately not. This is not technically possible.

Can I order a cartoon character as a PEZ MyHEAD dispenser?

Unfortunately, this is not possible. The technical possibilities for this are not available and you would also have to own the rights to the character.

Can I order a PEZ MyHEAD dispenser of a cartoon character?

Unfortunately not. This is not technically possible and you would have to own the rights to the character.

Can I return a PEZ MyHEAD dispenser?

Your PEZ MyHEAD dispenser is made specially for you, so you can’t cancel your order. For details, please refer to our PEZ MyHEAD cancellation policy.

Who is PEZ partnering with on this project?

PEZ is working with the 3D-printing experts Infabity Innovations GmbH on this project.